Knowledge Base

Files and folders not visible

Problem

My computer was affected by a virus even though the virus scanner is up-to-date.  Now I can’t see any of my files and folders.

Cause

Changing the properties of files and folders to label them as ‘read-only’ files and folders and ‘system’ files and folders is an action a user is allowed to perform.  A malicious program (virus) can easily attempt to perform this operation.  Most users will have a setting ticked to not show system files and folders.  The effect of this action is that all files and folders appear to have been deleted.  This is not the case.

Solution

To label your files and folders as ‘regular’ files and folders you can use the following commands:

[Win]+[R]
cmd
c:
cd \
attrib * -s -h -r /s /d

Windows Explorer – Menu not visible

To display the Menu in Windows Explorer, use the following instructions:

Organize > Layout > tick "Menu Bar"

or

Folder Options > View tab > tick "Always show menus"
Files and folders not visible was last modified: February 13th, 2017 by tabcom

Remote Desktop – Accessing Task Manager

Problem

I am connected to a remote server using Remote Desktop.  However, the desktop and start menu fail to initialise properly.  The explorer.exe process appears to be affected somehow.  How can I run Task Manager to run other programs like the Registry Editor or Explorer.exe manually?

Solution

Press the [Ctrl]+[Alt]+[End] keyboard key combination to force Task Manager to appear inside your Remote Desktop (mstsc.exe) session.  From here you can use ‘Run Task’ to launch additional programs.

Remote Desktop – Accessing Task Manager was last modified: February 13th, 2017 by tabcom

Koozali – Mounting a RAID1 partition from a 2nd server or snapshot backup.

I have an SME server v9 up and running on a VPS (virtual private server).
The provider makes snapshot based backups daily, weekly and monthly.
You can switch to an alternate snapshot in seconds, which works great for an instant full system restore.

Instead of switching you can also attach a snapshotted volume to the live server as an extra hard disk and use this to restore individual files and folders.

When I try to do this I can see the additional hard disk, but I have no idea how to safely mount it properly and browse its content.

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Koozali – Mounting a RAID1 partition from a 2nd server or snapshot backup. was last modified: February 12th, 2017 by tabcom