Synaptics touchpad stops working

Symptoms

Shortly after starting Windows the Synaptics touchpad on my laptop stops working.

Cause #1

You accidentally pressed a key to lock the touchpad.  When Windows starts it loads a Hotkeys driver (= special function keys typically found on laptops) that allow you to change the brightness of the laptop screen, or the audio volume of the speakers.  There is also a hotkey to lock the touchpad.  When Windows starts the touchpad will initially work for a few seconds or so, until the Hotkey driver software is loaded into memory and locks the touchpad.

Solution #1

Press F5 to lock/unlock the touchpad.

Alternatively press simultaneously Fn+F5 or Ctrl+F5 (or Fn + F9 or Ctrl+F9 on some models).

Cause #2

The touchpad is stuck in scroll mode.

Solution #2

Swipe on the touchpad from right to left. This should bring up a sidebar on the right hand side of the screen and show the time and date in Windows 8.  The touchpad should now work properly again.

 

Synaptics touchpad stops working was last modified: April 22nd, 2017 by tabcom